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- HTM® Hospitality and Tourism Management
Curriculum
- 5 Sections
- 20 Lessons
- 40 Hours
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- 1. Overview of Hospitality & Tourism Industry4
- 1.1Understanding the structure and key segments of the hospitality and tourism sector.
- 1.2Roles and responsibilities of various stakeholders in the industry.
- 1.3Market trends and evolving customer expectations in tourism and hospitality.
- 1.4Impact of global events, technology, and sustainability on the industry.
- 2. Customer Service & Guest Experience Management4
- 3. Hospitality Operations & Business Strategy4
- 4. Digital Transformation & Emerging Trends4
- 5. Ethics, Regulations & Sustainability in Hospitality4
- 5.1Understanding legal frameworks, regulations, and compliance in hospitality.
- 5.2Ethical considerations in guest relations, employee management, and business operations.
- 5.3Implementing sustainable practices in hospitality management.
- 5.4Corporate social responsibility (CSR) and community engagement in tourism.
Implementing sustainable practices in hospitality management.
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