About:
The Certified Quality Improvement Associate (CQIA®) certification validates foundational knowledge of quality tools and methodologies. It is designed for professionals involved in quality improvement initiatives, regardless of their background in traditional quality roles. This certification demonstrates a commitment to excellence and continuous improvement within an organization.
Certification body: American Society for Quality (ASQ®)
Learning Objective:
The CQIA certification aims to equip candidates with fundamental knowledge of quality principles and their applications. By earning this certification, professionals will be able to:
- Understand and apply essential quality tools and techniques.
- Contribute to quality improvement projects effectively.
- Develop an understanding of team dynamics in quality initiatives.
- Enhance customer and supplier relationships through quality management.
Exam Information:
The CQIA exam assesses candidates’ understanding of the Body of Knowledge through multiple-choice questions. The examination details are as follows:
- Computer-Based Test (CBT): 110 questions (100 scored, 10 unscored), 3 hours and 18 minutes.
- Paper-Based Test (PBT): 100 questions, 3-hour exam duration.
- The exam is open-book, and candidates must bring their own reference materials.
- Available in English; select locations offer Spanish translations.
- Results for CBT exams are available immediately, with official confirmation within 3-5 business days. Paper-based exam results may take longer.
Re-certification:
- Recertification required every three years.
- Ensures professionals stay updated on quality practices.
- Maintains compliance with industry standards.
Eligibility:
Candidates must meet one of the following criteria:
- Work Experience: A minimum of two years in a full-time, paid role.
- Education Alternative: An associate degree or two years of equivalent higher education can substitute for work experience.
Target Audience:
The CQIA certification is ideal for:
- Professionals involved in quality improvement projects.
- Employees seeking to enhance their quality management skills.
- Individuals looking to build a career in quality assurance.
- Organizations aiming to strengthen their quality culture.
Curriculum:
The CQIA Body of Knowledge covers fundamental aspects of quality improvement, including:
- Quality Basics: Core quality concepts and principles.
- Team Basics: Effective teamwork and collaboration in quality initiatives.
- Improvement Techniques: Practical approaches to process improvement.
- Supplier Relationships: Managing quality in supplier interactions.
- Customer Relationships: Enhancing quality to meet customer expectations.
Earning the CQIA certification confirms a professional’s dedication to quality excellence, benefiting both their career progression and organizational success.
