ITIL V4® – Managing Professionals

32 Hours

Intermediate

6 lessons

0 quizzes

10 students

Overview
Curriculum
Instructor

ABOUT:

Our ITIL 4^® managing professional transition module is tailor-made for ITIL^® experts and v3 certified professionals seeking a seamless transition to ITIL 4^®. This certified training course provides a comprehensive overview of the 2019 ITIL 4^® services value system, recognizing your existing expertise while equipping you with the latest skills essential for modern it service management. Benefit from practical insights, hands-on exercises, and certified training delivered by industry experts. Elevate your proficiency in itil with our efficient transition module.

CERTIFICATION BODY: Axelos worldwide

LEARNING OBJECTIVES:

Service management concepts: grasp foundational principles for effective service delivery.
Service value chain activities: understand value creation and delivery throughout the service lifecycle.
Service creation and support: learn strategies for designing, implementing, and supporting services.
Change management: master principles to facilitate smooth transitions in it services.
ITIL^® guiding principles: apply core principles for consistent service delivery aligned with objectives.
Building service value streams: optimize processes to enhance efficiency and reliability.
Stakeholder relationship building: engage and collaborate effectively for mutual success and value realization.

EXAM INFORMATION:

Complete itil® 4 managing professional module: enroll in and successfully complete the itil® 4 managing professional transition module, designed for itil experts and v3 certified professionals.
Take the Certification Exam: upon completion of the module, register for the itil® 4 managing professional transition module certification exam.
Score Requirement: aim to achieve a minimum score of 70 percent on the exam, equating to at least 28 correct answers out of 40 questions. Exam duration: the certification exam allows a total duration of 90 minutes to answer all question

RE CERTIFICATION:

The ITIL Foundation certification does not have an expiration date. Once you have earned this entry-level certification, it is considered a lifelong qualification, and there is no requirement for re certification.

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Curriculum

1 Section
6 Lessons
32 Hours

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CONTENT:
6

Krish

K. Santhana Krishnan is an accomplished Academic Director and seasoned Trainer with over 18 years of expertise in education management and professional training. Proficient in various certifications across Project Management, Facility Management, Quality Management, and Healthcare Information Management, he has educated and guided more than 50,000 individuals through diverse certification programs. His comprehensive training approach and commitment to continuous improvement has led to successful program designs, launching over 50 courses, and enhancing organizational proficiency. With a robust background in managing international certification programs and developing high-quality training materials, K. Santhana Krishnan brings extensive experience in program design, implementation, and business development. As a dedicated educator, he prioritizes fostering a culture of excellence and continuous learning within academic environments.

Requirements

Educational background: possess either an undergraduate degree or a high school diploma.
Certification eligibility:
A. Hold an ITIL expert (v3) certificate.
B. Have a minimum of 17 credits from the foundation and intermediate/practitioner/manager modules from previous versions.
C. Possess an itil 4 foundation certification along with 15 credits from the itil v3 system.
Alternatively: candidates who have passed (or are prepared to take) the managing across the lifecycle (malc) exam are eligible to complete the transition module to obtain their itil 4 certification.

Target audiences

Solution architect
Service delivery manager
ITSM manager
System administrator

ITIL V4® – Managing Professionals

ITIL V4® – Managing Professionals

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Curriculum

Krish

Requirements

Target audiences

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