About
The Certificate in Essentials for Facility Managers is a comprehensive program designed to equip professionals with the knowledge and skills necessary to effectively manage and maintain facilities. This course covers a wide range of topics, from leadership and communication to sustainability, risk management, and compliance, making it an ideal choice for individuals seeking to enhance their expertise in facility management.
Learning Objective
The course aims to provide facility managers with the skills to:
- Lead and communicate effectively across teams and stakeholders
- Make strategic and data-driven decisions
- Manage facility operations, resources, and budgets efficiently
- Implement sustainability and green building practices
- Utilize technology and software to optimize facility management
- Prepare for emergencies and manage risks effectively
- Ensure legal and safety compliance within facilities
Exam Information
- Exam Format: 100 multiple-choice questions.
- Mode of Exam: Computer Based
- Passing Score: Minimum of 70% required
For More Information
Curriculum
- 8 Sections
- 24 Lessons
- 40 Hours
Expand all sectionsCollapse all sections
- Leadership and Communication3
- 1.1Team Management: Ability to lead maintenance, operations, and administrative teams effectively.
- 1.2Stakeholder Communication: Engaging with executives, tenants, contractors, and staff to align facility goals with organizational objectives.
- 1.3Conflict Resolution: Resolving disputes, whether between tenants or during project execution.
- Strategic Planning and Decision-Making3
- 2.1Facility Operations Management: Efficiently managing day-to-day operations, including HVAC, electrical systems, and cleaning services.
- 2.2Resource Allocation: Prioritizing budgets and resources to meet operational needs and strategic goals.
- 2.3Business Continuity Planning: Ensuring facilities remain operational during disruptions, such as natural disasters or power outages.
- Financial Management3
- 3.1Budgeting and Cost Control: Developing and managing budgets for facility maintenance, repairs, and upgrades.
- 3.2Life Cycle Cost Analysis (LCC): Evaluating the total cost of ownership for assets and making data-driven investment decisions.
- 3.3Contract Management: Negotiating and managing vendor and service contracts.
- Operations and Maintenance3
- 4.1Preventive Maintenance: Implementing schedules to avoid costly repairs and ensure equipment reliability.
- 4.2Energy Management: Optimizing energy usage to reduce costs and environmental impact.
- 4.3Safety Compliance: Maintaining compliance with local building codes, fire regulations, and workplace safety standards.
- Sustainability and Environmental Management3
- Technology and Data Management3
- 6.1Facility Management Software (FMS): Using software to manage assets, maintenance schedules, and space utilization.
- 6.2Building Automation Systems (BAS): Managing smart systems to control lighting, HVAC, and security systems.
- 6.3Data Analysis: Using data to improve efficiency, track performance, and forecast facility needs.
- Risk and Crisis Management3
- 7.1Emergency Preparedness: Developing and testing evacuation plans and disaster response strategies.
- 7.2Risk Assessment: Identifying and mitigating potential hazards to people, property, and operations.
- 7.3Insurance and Liability Management: Ensuring adequate insurance coverage and reducing liability risks.
- Compliance and Legal Knowledge3
- 8.1Lease Agreements and Real Estate Law: Understanding lease terms, tenant obligations, and property management principles.
- 8.2Occupational Safety and Health Administration (OSHA): Ensuring workplace safety standards are met.
- 8.3Accessibility Requirements: Complying with laws like the Americans with Disabilities Act (ADA).
Requirements
- Basic understanding of facility management principles
- Previous experience in a facility management role or related field (preferred, but not mandatory)
Target audiences
- Aspiring and current facility managers
- Professionals seeking to transition into facility management
- Building operations staff
- Maintenance supervisors
- Individuals interested in learning the essentials of effective facility management