ABOUT:
The Certified Clinical Medical Assistant (CCMA)® training program is designed to equip aspiring medical assistants with the comprehensive skills and knowledge required to thrive in the fast-paced healthcare environment. This program covers both clinical and administrative responsibilities, ensuring that graduates are versatile and valuable members of any healthcare team. With the U.S. Bureau of Labor Statistics projecting a 16% growth in the medical assistant job market through 2031, this program offers a pathway to a rewarding and in-demand career.
CERTIFICATION BODY:
The Certified Clinical Medical Assistant (CCMA)® credential is awarded by the National Healthcareer Association (NHA), a respected authority in healthcare certifications.
LEARNING OBJECTIVE:
Upon completing the CCMA®training program, participants will be able to:
- Function as a vital member of the healthcare team in various ambulatory settings.
- Exhibit professionalism, ethical behavior, and effective communication skills in patient interactions.
- Understand and apply medical terminology, medical law, and ethics in practice.
- Perform key clinical tasks, such as measuring vital signs, assisting with examinations, conducting laboratory tests, and administering medications.
- Master the administrative duties required to ensure the smooth operation of a healthcare facility, including patient scheduling, record management, and billing.
EXAM INFORMATION:
- Authority: National Healthcareer Association (NHA®)
- Format: 150 scored multiple-choice questions, plus 30 pretest questions
- Duration: 3 hours
- Passing Score: 390 or higher
- Results: Available online within a few weeks of the exam
RE-CERTIFICATION:
- Recertification Period: Every 2 years.
- Continuing Education: Complete 10 continuing education credits (CEUs).
- Renewal Fee: Pay the recertification fee to NHA.
- Proof of CEUs: Submit documentation of completed CEUs to NHA.
- Renewal Application: Complete and submit the recertification application before the expiration date.
Curriculum
- 7 Sections
- 51 Lessons
- 40 Hours
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- MEDICAL TERMINOLOGY13
- 1.1Introduction to Medical Terminology: Understanding the origins and structure of medical terms.
- 1.2The Musculoskeletal System: Terminology related to bones, muscles, and joints.
- 1.3The Cardiovascular System: Terms and concepts related to heart and blood vessels.
- 1.4The Lymphatic and Immune Systems: Terminology associated with body defense mechanisms.
- 1.5The Respiratory System: Medical terms related to the lungs and breathing.
- 1.6The Digestive System: Understanding terms related to the gastrointestinal tract.
- 1.7The Urinary System: Terminology for kidneys, bladder, and associated structures.
- 1.8The Nervous System: Terms related to the brain, spinal cord, and nerves.
- 1.9The Special Senses (Eyes and Ears): Terminology for vision and hearing.
- 1.10The Integumentary System: Terms associated with the skin, hair, and nails.
- 1.11The Endocrine System: Understanding the hormonal system and related terms.
- 1.12The Reproductive System: Terminology for male and female reproductive organs.
- 1.13Diagnostic Procedures, Nuclear Medicine, and Pharmacology: Overview of terms used in diagnostics and treatments.
- CERTIFIED CLINICAL MEDICAL ASSISTANT15
- 2.1Medical Assisting Foundations: Basic principles and duties of a clinical medical assistant.
- 2.2Professional Behavior: Ethical standards, confidentiality, and professional conduct.
- 2.3Legal and Ethical Issues: Understanding HIPAA and patient rights.
- 2.4The Art of Communicating: Techniques for effective communication with patients and colleagues.
- 2.5Telecommunications and Telephone Techniques: Handling calls professionally in a medical setting.
- 2.6Written Communications: Writing medical reports and patient documentation.
- 2.7Medical Office Environment: Creating and maintaining a safe and organized workspace.
- 2.8Patient Scheduling: Managing appointments and patient flow.
- 2.9Managing Medical Records: Proper handling and updating of patient records, including EHR.
- 2.10Introduction to Health Insurance: Basics of insurance types and claims processes.
- 2.11Medical Coding Overview: Introduction to coding for billing purposes.
- 2.12Patient Accounts and Billing: Managing financial transactions and patient accounts.
- 2.13Insurance Claims and Collections: Processing insurance claims and managing collections.
- 2.14Daily Financial Practices: Routine financial tasks in a medical office.
- 2.15Managing the Office: Administrative tasks and office management skills.
- PHARMACOLOGY AND PATHOPHYSIOLOGY4
- 3.1Pharmacology Basics: Introduction to common medications and their effects.
- 3.2Pathophysiology: Understanding diseases and conditions affecting major body systems.
- 3.3Infection Control and Medical Asepsis: Procedures to prevent infection and maintain sterility.
- 3.4Medical and Surgical Asepsis: Advanced sterilization techniques and procedures.
- CLINICAL PROCEDURES9
- 4.1The Chief Complaint and Patient History: Collecting and recording patient history and main complaints.
- 4.2Body Measurements and Vital Signs: Techniques for measuring and recording vital signs.
- 4.3Preparing for Examinations: Setting up and assisting in physical exams.
- 4.4The Complete Physical Examination (CPE): Conducting and assisting in comprehensive exams.
- 4.5Specialty Examinations and Procedures: Assisting in specialized medical tests and procedures.
- 4.6The Physician’s Office Laboratory (POL): Laboratory testing and specimen handling in-office.
- 4.7Specimen Collection and Processing: Techniques for collecting and processing patient specimens.
- 4.8Introduction to Phlebotomy: Basics of blood collection and handling.
- 4.9Diagnostic Testing: Overview of common diagnostic tests and procedures.
- MINOR OFFICE SURGERIES AND MEDICATION ADMINISTRATION5
- 5.1Minor Office Surgeries: Assisting with minor surgical procedures in a clinical setting.
- 5.2Medication Dosage Calculations: Calculating and preparing medication dosages.
- 5.3Administering Medications: Techniques for safely administering medications, including injections.
- 5.4Emergencies in the Medical Office: Responding to and managing medical emergencies.
- 5.5First Aid Procedures and Mental Health Issues: Basic first aid and addressing mental health concerns.
- REHABILITATION, NUTRITION, AND SPECIAL DIETS3
- CERTIFICATION PREPARATION2
Requirements
- Hold a high school diploma or equivalent.
- Complete the CCMA® training program.
- Verify that the CCMA® course meets their state's specific requirements for certification by consulting the state’s Medical Board.
Target audiences
- Aspiring medical assistants seeking certification and a career in healthcare.
- Individuals looking to enhance their skills and qualifications for roles in hospitals, clinics, and other healthcare facilities.
- Healthcare professionals seeking to formalize their experience with a recognized certification.