ABOUT:
The Certified Clinical Medical Assistant (CCMA)® training program is designed to equip aspiring medical assistants with the comprehensive skills and knowledge required to thrive in the fast-paced healthcare environment. This program covers both clinical and administrative responsibilities, ensuring that graduates are versatile and valuable members of any healthcare team. With the U.S. Bureau of Labor Statistics projecting a 16% growth in the medical assistant job market through 2031, this program offers a pathway to a rewarding and in-demand career.
CERTIFICATION BODY:
The Certified Clinical Medical Assistant (CCMA)® credential is awarded by the National Healthcareer Association (NHA), a respected authority in healthcare certifications.
LEARNING OBJECTIVE:
Upon completing the CCMA®training program, participants will be able to:
- Function as a vital member of the healthcare team in various ambulatory settings.
- Exhibit professionalism, ethical behavior, and effective communication skills in patient interactions.
- Understand and apply medical terminology, medical law, and ethics in practice.
- Perform key clinical tasks, such as measuring vital signs, assisting with examinations, conducting laboratory tests, and administering medications.
- Master the administrative duties required to ensure the smooth operation of a healthcare facility, including patient scheduling, record management, and billing.
EXAM INFORMATION:
- Authority: National Healthcareer Association (NHA®)
- Format: 150 scored multiple-choice questions, plus 30 pretest questions
- Duration: 3 hours
- Passing Score: 390 or higher
- Results: Available online within a few weeks of the exam
RE-CERTIFICATION:
- Recertification Period: Every 2 years.
- Continuing Education: Complete 10 continuing education credits (CEUs).
- Renewal Fee: Pay the recertification fee to NHA.
- Proof of CEUs: Submit documentation of completed CEUs to NHA.
- Renewal Application: Complete and submit the recertification application before the expiration date.
Curriculum
- 7 Sections
- 51 Lessons
- 40 Hours
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- MEDICAL TERMINOLOGY13
- 1.0Introduction to Medical Terminology: Understanding the origins and structure of medical terms.
- 1.1The Musculoskeletal System: Terminology related to bones, muscles, and joints.
- 1.2The Cardiovascular System: Terms and concepts related to heart and blood vessels.
- 1.3The Lymphatic and Immune Systems: Terminology associated with body defense mechanisms.
- 1.4The Respiratory System: Medical terms related to the lungs and breathing.
- 1.5The Digestive System: Understanding terms related to the gastrointestinal tract.
- 1.6The Urinary System: Terminology for kidneys, bladder, and associated structures.
- 1.7The Nervous System: Terms related to the brain, spinal cord, and nerves.
- 1.8The Special Senses (Eyes and Ears): Terminology for vision and hearing.
- 1.9The Integumentary System: Terms associated with the skin, hair, and nails.
- 1.10The Endocrine System: Understanding the hormonal system and related terms.
- 1.11The Reproductive System: Terminology for male and female reproductive organs.
- 1.12Diagnostic Procedures, Nuclear Medicine, and Pharmacology: Overview of terms used in diagnostics and treatments.
- CERTIFIED CLINICAL MEDICAL ASSISTANT15
- 2.0Medical Assisting Foundations: Basic principles and duties of a clinical medical assistant.
- 2.1Professional Behavior: Ethical standards, confidentiality, and professional conduct.
- 2.2Legal and Ethical Issues: Understanding HIPAA and patient rights.
- 2.3The Art of Communicating: Techniques for effective communication with patients and colleagues.
- 2.4Telecommunications and Telephone Techniques: Handling calls professionally in a medical setting.
- 2.5Written Communications: Writing medical reports and patient documentation.
- 2.6Medical Office Environment: Creating and maintaining a safe and organized workspace.
- 2.7Patient Scheduling: Managing appointments and patient flow.
- 2.8Managing Medical Records: Proper handling and updating of patient records, including EHR.
- 2.9Introduction to Health Insurance: Basics of insurance types and claims processes.
- 2.10Medical Coding Overview: Introduction to coding for billing purposes.
- 2.11Patient Accounts and Billing: Managing financial transactions and patient accounts.
- 2.12Insurance Claims and Collections: Processing insurance claims and managing collections.
- 2.13Daily Financial Practices: Routine financial tasks in a medical office.
- 2.14Managing the Office: Administrative tasks and office management skills.
- PHARMACOLOGY AND PATHOPHYSIOLOGY4
- 3.0Pharmacology Basics: Introduction to common medications and their effects.
- 3.1Pathophysiology: Understanding diseases and conditions affecting major body systems.
- 3.2Infection Control and Medical Asepsis: Procedures to prevent infection and maintain sterility.
- 3.3Medical and Surgical Asepsis: Advanced sterilization techniques and procedures.
- CLINICAL PROCEDURES9
- 4.0The Chief Complaint and Patient History: Collecting and recording patient history and main complaints.
- 4.1Body Measurements and Vital Signs: Techniques for measuring and recording vital signs.
- 4.2Preparing for Examinations: Setting up and assisting in physical exams.
- 4.3The Complete Physical Examination (CPE): Conducting and assisting in comprehensive exams.
- 4.4Specialty Examinations and Procedures: Assisting in specialized medical tests and procedures.
- 4.5The Physician’s Office Laboratory (POL): Laboratory testing and specimen handling in-office.
- 4.6Specimen Collection and Processing: Techniques for collecting and processing patient specimens.
- 4.7Introduction to Phlebotomy: Basics of blood collection and handling.
- 4.8Diagnostic Testing: Overview of common diagnostic tests and procedures.
- MINOR OFFICE SURGERIES AND MEDICATION ADMINISTRATION5
- 5.0Minor Office Surgeries: Assisting with minor surgical procedures in a clinical setting.
- 5.1Medication Dosage Calculations: Calculating and preparing medication dosages.
- 5.2Administering Medications: Techniques for safely administering medications, including injections.
- 5.3Emergencies in the Medical Office: Responding to and managing medical emergencies.
- 5.4First Aid Procedures and Mental Health Issues: Basic first aid and addressing mental health concerns.
- REHABILITATION, NUTRITION, AND SPECIAL DIETS3
- CERTIFICATION PREPARATION2
Requirements
- Hold a high school diploma or equivalent.
- Complete the CCMA® training program.
- Verify that the CCMA® course meets their state's specific requirements for certification by consulting the state’s Medical Board.
Target audiences
- Aspiring medical assistants seeking certification and a career in healthcare.
- Individuals looking to enhance their skills and qualifications for roles in hospitals, clinics, and other healthcare facilities.
- Healthcare professionals seeking to formalize their experience with a recognized certification.