About

The Certified Community Manager certification provides in-depth training and practical skills to manage, build, and grow online communities effectively, focusing on collaboration, engagement, and change management. This program equips participants with the necessary knowledge and frameworks to drive successful community strategies.

Certification Body: Community Roundtable

Learning Objectives

• Understand the fundamentals of community management.
• Develop community strategies aligned with organizational goals.
• Create valuable community programs and content.
• Enhance online community engagement using research-backed techniques.
• Implement effective member profiling, program management, and community playbooks.

Exam Information

• The exam contains 180 multiple-choice questions.
• You will have a total of 3 hours to complete the exam.
• 30 questions are “pretest” questions, which do not count toward your final score.
• 150 questions will count toward your final score.
• The exam is administered as a Computer-Based Test (CBT).

Recertification

• Certification must be renewed every two years.
• Participation in continued learning activities is required.
• Engagement in community management practices is necessary to stay up-to-date.
• Renewal ensures alignment with current best practices in the field.