ABOUT:

The CPHQ^® program provides individuals with a valuable opportunity to showcase their proficiency in healthcare quality, allowing them to demonstrate their knowledge, skills, and expertise in the field. Attaining the CPHQ^® designation not only signifies competence but also assures healthcare organizations and the public of a professional’s capabilities to perform effectively. By undergoing the CPHQ^® examination, individuals commit to upholding standards of excellence and professionalism. This rigorous assessment serves to document individual performance against a predetermined level of knowledge, thereby promoting a culture of quality within the healthcare industry.

CERTIFICATION BODY: NAHQ^® National Association for Healthcare Quality

LEARNING OBJECTIVE:

• Key Concepts and Tools in Healthcare Quality: Delve into the fundamental principles, tools, and techniques encompassing information management, risk management, change management, leadership, and strategic management within the healthcare domain.
• Statistical Tools for Process Improvement: Analyze and apply statistical methods and tools aimed at enhancing processes and performance within healthcare settings.
• Focus Areas in Management: Identify critical focus areas such as management and case management, as well as strategies for ensuring patient safety within healthcare organizations.
• Continuous Readiness Program Factors: Understand the factors essential for maintaining continuous readiness within healthcare environments, ensuring preparedness for evolving challenges and demands.
• Preparation for NAHQ^® Examination: Acquire the necessary knowledge and skills required to successfully pass the examination administered by the National Association for Healthcare Quality (NAHQ^®), facilitating professional advancement and recognition within the field.

EXAM INFORMATION:

• Number of Questions: 140 Multiple Choice Questions (MCQs)
• Scored Questions: 125 (out of 140 MCQs)
• Question Types: Recall, Application, and Analysis
• Testing Windows: March 13-26 / June 12-25 / September 4-17 / December 4-17
• Delivery Method: Computer-Based Testing (CBT)
• Examination Centers: PSI Examination Centers

RE CERTIFICATION:

• Frequency: Every two years
• Renewal Cycle: Begins January 1st following initial certification, ends December 31st two years later.
• CEUs Required: 30 Continuing Education Units